Internal tool — prototype with demo data. Not client facing.

Management viewMG

Trainer coaching profile

Jannik

Trainer II · with ICA since 2024-02-19 · Day Train, Private Lesson

Execution scoring is separate from client difficulty

Coaching dimensions

Current rating with rolling weekly trend. Ratings describe trainer execution only.

  • Setup & Check-in

    Opens each lesson by scoring last week's homework with the client.

    4/5
  • Method Accuracy & Safety

    Demo estimate for the new SOP v1.2 category.

    4/5
  • Explaining the Why

    Demo estimate for the new SOP v1.2 category.

    4/5
  • Demo → Rehearse → Owner Reps

    Full teaching loop present in every analyzed session this month.

    5/5
  • Live Coaching of the Owner

    Clients average 4.2/5 on the closing confidence question.

    4/5
  • Close & Homework

    Frames progress against the lesson plan version.

    4/5
  • Professionalism & Client Experience

    Occasionally moves to solutions before the client finishes describing the issue.

    3/5

Rolling trend, last five weeks

Coaching focus this week

Let the concern land before coaching

Add one reflective sentence before proposing a fix. Two transcripts show a solution offered inside four seconds of the client raising an issue.

SOP: Client Communication v1.8

Missing recordings or closing notes

Gaps block scoring — they are not counted as low ratings.

No gaps this period

Every scheduled session has a matched recording and submitted closing notes.

Evidence-backed wins

Published to the trainer as recognition, each tied to a transcript excerpt.

  • Teach-back caught a mechanical error before homework was assigned.

    00:33:07TrainerAI 94%Auto-published
    “Show me how you'd start it without me prompting — perfect, now slow the hand down by half.”
    View session

Opportunities to improve

Framed against a named standard, never as a ranking against peers.

  • Interrupted a client mid-concern to begin a drill.

    00:09:44ClientAI 81%Auto-published
    “The part that worries me most is when my kids come home and — ”
    View session

Assigned client roster

3 active clients

Client & dogProgramWeek / lessonStatusNext visit
PilotRenata SilvaDay TrainW4 / L4On Track2026-08-06 08:00
WillowJonah FeldmanPrivate LessonW3 / L3Monitor2026-08-08 11:00
KonaSamuel OrtizDay TrainW7 / L7Training Plan Review2026-08-05 08:00

Clients needing follow-up

  • Door-jumping concern unresolved across two consecutive lessons.

  • Kona · Samuel OrtizTraining Plan Review

    Progress plateaued against the week-7 lesson plan; plan revision requested by the trainer.

Recent analyzed sessions

Every judgement links to its transcript excerpt, timestamp, AI confidence, and review status.

Demo dataSeeded for prototype review — no live client records.

  • Drop-Off Notes · Kona2026-07-31 · W7/L7Auto-matched92%Auto-published

    Progress flat against the week-7 lesson plan for a third week. Trainer requested a training plan review rather than repeating the drill.

  • Drop-Off Notes · Pilot2026-07-30 · W4/L4Auto-matched94%Auto-published

    Week 4 milestones met. Crate calm and leash pressure basics verified at pickup.

  • Private Lesson · Willow2026-07-25 · W3/L3Auto-matched96%Auto-published

    Door jumping persists when the children arrive home. Second consecutive occurrence — Monitor rule fired.

    Setup & Check-in3/5Method Accuracy & Safety3/5Explaining the Why3/5Demo → Rehearse → Owner Reps4/5Live Coaching of the Owner3/5Close & Homework4/5Professionalism & Client Experience2/5
  • Private Lesson · Willow2026-07-18 · W2/L2Auto-matched97%Auto-published

    Door greeting protocol introduced. Teach-back caught a mechanical timing error before homework was set.

    Setup & Check-in5/5Method Accuracy & Safety4/5Explaining the Why5/5Demo → Rehearse → Owner Reps3/5Live Coaching of the Owner4/5Close & Homework4/5Professionalism & Client Experience5/5