2026-07-18 11:00 · 60 min · Week 2, lesson 2
Private Lesson
Delivered by Jannik
Demo dataSeeded for prototype review — no live client records.
Session summary
Generated from the matched recording.
Door greeting protocol introduced. Teach-back caught a mechanical timing error before homework was set.
Skills taught
Homework issued
- • Door protocol, five reps daily with a family helper
Client progress
Kept separate from trainer execution.
- Client confidence (self-reported)
- 3/5
- Closing standard
- Closing questions asked
- Owner concerns raised
- • Jumping on guests at the door — raised
Lesson score · SOP v1.2
7 categories, each 1–5 × weight, total /100. Things to watch are reported separately.
- Owner hands-on
- 35-45%
- Dog out at
- min 6
- Owner understanding risk
- medium
- Profanity count (not scored)
- 0
| Category | Score | Weight | Points |
|---|---|---|---|
| Setup & Check-in | 5/5 | ×2 | 10/10 |
| Method Accuracy & Safety | 4/5 | ×4 | 16/20 |
| Explaining the Why | 5/5 | ×3 | 15/15 |
| Demo → Rehearse → Owner Reps | 3/5 | ×4 | 12/20 |
| Live Coaching of the Owner | 4/5 | ×3 | 12/15 |
| Close & Homework | 4/5 | ×3 | 12/15 |
| Professionalism & Client Experience | 5/5 | ×1 | 5/5 |
ICA Teaching Loop
Things to watch
Informational coaching signals; they never cap the score.
[00:31:10] Trainer cued every owner rep; no silent rep observed.
[00:38:50] Owner explained why the mat comes before the knock.
[00:52:30] Five reps, twice a day, daughter knocks, 4/5 target.
Closing Ritual
Solo demo, recap & check, homework + support, owner feedback.
- Solo demoNo
- Homework + supportYes
- Lesson wrap-upYes
- Specific planYes
- Owner feedback (did well · watch for · dog tendencies)No
- Avoided "Good luck, see you next week"Yes
Flags & adaptations
Critical flags go to Keith review. Review flags go to Keith/Adrianah to clear and don't change the score.
No flags or adaptations on this lesson.
Coaching feedback
One thing that worked, one thing to tighten.
Strengths
- The clinic waiting-room analogy landed — Jonah used it himself in the teach-back.
- Homework plan was fully specific: reps, times per day, helper and success target.
Top coaching points
1. Add one silent solo rep before the close.
Why: Without it the lesson caps at 74 — we don't know Jonah can do it without you.
Try this: "I'm going to go quiet now. Run the whole door sequence once like I'm not here."
Category evidence
Timestamped transcript evidence behind each score.
Setup & Check-in
5/5Full spoken header and a homework-video review before the dog came out.
“Willow, Jonah, lesson two, Private Lesson — today is the door greeting. Let's watch your video first.”
Method Accuracy & Safety
4/5Door protocol matched the playbook; mat station set before the knock.
“Mat first, then the knock. She earns the door by staying on the mat.”
Explaining the Why
5/5Tied the mat to Jonah's job: "like a waiting room before the appointment".
“Think of the mat like your clinic's waiting room — nobody walks straight into the exam room.”
Demo → Rehearse → Owner Reps
3/5Great demo and rehearsal, but every owner rep had the trainer cueing.
“Okay — now say 'place'… good, now wait… now open it.”
Live Coaching of the Owner
4/5Specific, timed praise; asked Jonah what he saw first.
“What did you notice about her ears right before she broke?”
Close & Homework
4/5Owner stated homework back with reps and times; takeaway card given.
“Five door reps, twice a day, with my daughter knocking. Goal is four out of five.”
Professionalism & Client Experience
5/5Warm, focused, on topic.