Review Queue

Critical flag: e-collar level raised from 12 to 30 without announcing or explaining it to the owner.

Why it surfaced: SOP v1.2 §5a Critical flag (E-collar safety) → Keith review. Method Accuracy capped at 2.

Cancellation and refund intent detected in a client call.

Why it surfaced: Cancellation or refund language present → immediate Management Review.

Recording match confidence 61% and the opening standard is absent. Findings held from coaching history.

Why it surfaced: Match confidence below 75% → hold all findings for management approval.

Leash reactivity unresolved for three consecutive lessons with homework repeated verbatim.

Why it surfaced: Same unresolved concern in 3 consecutive lessons → Management Review (red) and plan revision required.

Orphan recording PLAUD-4599 (38 min, 2026-08-02 13:12) has no calendar event. Opening statement names no client.

Why it surfaced: Recording with no calendar event within ±90 minutes → Unmatched.

Scheduled drop-off session has no matching Plaud recording.

Why it surfaced: Calendar event with no recording within ±90 minutes → Unmatched.

Review flag: trainer swore first and repeatedly with a reserved client. Profanity is not scored.

Why it surfaced: SOP v1.2 §5 Review flag (profanity rule 3.7) → Keith/Adrianah to clear. Score unchanged.