Internal tool — prototype with demo data. Not client facing.

Management viewMG

Trainer coaching profile

Adrianah

Head Trainer · with ICA since 2023-09-05 · Hybrid, Private Lesson

Execution scoring is separate from client difficulty

Coaching dimensions

Current rating with rolling weekly trend. Ratings describe trainer execution only.

  • Setup & Check-in

    Leash reactivity concern carried three lessons without a revised plan.

    2/5

  • Method Accuracy & Safety

    Demo estimate for the new SOP v1.2 category.

    3/5

  • Explaining the Why

    Demo estimate for the new SOP v1.2 category.

    3/5

  • Demo → Rehearse → Owner Reps

    Explain and demonstrate are strong; client practice time is short.

    3/5

  • Live Coaching of the Owner

    Two clients scored themselves 2/5 at the close.

    2/5

  • Close & Homework

    Predicted 'a couple weeks' twice for a reactivity case without conditions.

    2/5

  • Professionalism & Client Experience

    Warm rapport; clients repeat that they feel supported.

    4/5

Rolling trend, last five weeks

Coaching focus this week

Re-plan, don't repeat, when a concern returns twice

When the same concern appears in two consecutive lessons, change the plan on the record: adjust distance, duration, or environment, and say out loud what will be different.

SOP: Reactivity Progression v4.1

Missing recordings or closing notes

Gaps block scoring — they are not counted as low ratings.

  • No Plaud recording matched

    2026-08-01

    Open

Evidence-backed wins

Published to the trainer as recognition, each tied to a transcript excerpt.

  • Excellent live demonstration of pattern games under mild distraction.

    00:18:40TrainerAI 88%Auto-published
    “Watch my hands — I'm marking the moment she looks away from the other dog, not when she looks at it.”
    View session

Opportunities to improve

Framed against a named standard, never as a ranking against peers.

  • Same homework issued for a third consecutive lesson without adjustment.

    00:44:02TrainerAI 83%Awaiting management approval
    “Keep doing what we've been doing, it just takes time with this stuff.”
    View session

  • Timeline promise made without conditions.

    00:12:18TrainerAI 74%Awaiting management approval
    “Give it two more weeks and she should be fine walking past dogs.”
    View session

Assigned client roster

3 active clients

Client & dogProgramWeek / lessonStatusNext visit
JunoHarper NguyenHybridW5 / L5Management Review2026-08-05 09:00
BindiMarcus HaleDay TrainW3 / L3Monitor2026-08-05 08:00
PepperDana WhitfieldPrivate LessonW6 / L6Management Review—

Clients needing follow-up

  • Juno · Harper NguyenManagement Review

    Leash reactivity unresolved across three consecutive lessons and closing confidence at 2/5.

  • Bindi · Marcus HaleMonitor

    Drop-off notes submitted late twice; concern log thin for weeks 2 and 3.

  • Pepper · Dana WhitfieldManagement Review

    Client raised cancellation and refund intent in the most recent session transcript.

Recent analyzed sessions

Every judgement links to its transcript excerpt, timestamp, AI confidence, and review status.

Demo dataSeeded for prototype review — no live client records.

  • Phone Consultation · Pepper2026-07-30 · W6/L6Auto-matched89%Awaiting management approval

    Client raised cancellation and refund intent during a wrap-up call. Flagged urgent for management; not published to the trainer.

  • Private Lesson · Juno2026-07-29 · W5/L5Auto-matched95%Awaiting management approval

    Third consecutive lesson with the same unresolved concern. Homework repeated verbatim. Escalated to management review.

    Setup & Check-in2/5Method Accuracy & Safety2/5Explaining the Why2/5Demo → Rehearse → Owner Reps3/5Live Coaching of the Owner2/5Close & Homework2/5Professionalism & Client Experience3/5
  • Private Lesson · Juno2026-07-22 · W4/L4Auto-matched93%Awaiting management approval

    Same concern returned. Distance, environment, and homework unchanged from week 3. Unconditional timeline promise made.

    Setup & Check-in3/5Method Accuracy & Safety4/5Explaining the Why2/5Demo → Rehearse → Owner Reps3/5Live Coaching of the Owner3/5Close & Homework2/5Professionalism & Client Experience3/5
  • Private Lesson · Juno2026-07-15 · W3/L3Auto-matched96%Auto-published

    Leash reactivity raised for the first time. Threshold work introduced at 30 ft with pattern games. Strong demonstration.

    Setup & Check-in4/5Method Accuracy & Safety4/5Explaining the Why4/5Demo → Rehearse → Owner Reps4/5Live Coaching of the Owner3/5Close & Homework3/5Professionalism & Client Experience4/5