Internal tool — prototype with demo data. Not client facing.

Management viewMG

2026-07-22 09:00 · 55 min · Week 4, lesson 4

Private Lesson

Delivered by Adrianah

Auto-matched93%Awaiting management approval

Demo dataSeeded for prototype review — no live client records.

OwnerHarper NguyenTrainerAdrianah

Session summary

Generated from the matched recording.

Same concern returned. Distance, environment, and homework unchanged from week 3. Unconditional timeline promise made.

Skills taught

Threshold pattern game (repeat)

Homework issued

  • • Pattern game at 30 ft, five minutes daily
  • • Log every reaction with distance

Client progress

Kept separate from trainer execution.

Client confidence (self-reported)
2/5
Closing standard
Closing questions asked
Owner concerns raised
• Leash reactivity toward passing dogs — unresolved
Open Juno's record

Lesson score · SOP v1.2

7 categories, each 1–5 × weight, total /100. Things to watch are reported separately.

ECOLLAR_INTROWALKING
50/100Re-train / Keith reviewRe-train qualityKeith review
Owner hands-on
30-40%
Dog out at
min 4
Owner understanding risk
high
Profanity count (not scored)
0
CategoryScoreWeightPoints
Setup & Check-in3/5×26/10
Method Accuracy & SafetyCapped at 2 by a safety Critical flag2/5×48/20
Explaining the Why2/5×36/15
Demo → Rehearse → Owner Reps3/5×412/20
Live Coaching of the Owner3/5×39/15
Close & Homework2/5×36/15
Professionalism & Client Experience3/5×13/5

ICA Teaching Loop

ExplainDemonstrateTogetherSoloRecap & check

Things to watch

Informational coaching signals; they never cap the score.

Owner performed soloNo

Every owner rep had the trainer still cueing.

Recap & checkNo

Only "make sense?" — no teach-back.

Homework + supportYes

Owner restated the homework with reps and times per day.

Closing Ritual

Solo demo, recap & check, homework + support, owner feedback.

  • Solo demoNo
  • Homework + supportYes
  • Lesson wrap-upYes
  • Specific planYes
  • Owner feedback (did well · watch for · dog tendencies)No
  • Avoided "Good luck, see you next week"Yes

Flags & adaptations

Critical flags go to Keith review. Review flags go to Keith/Adrianah to clear and don't change the score.

Critical flag · safety · Keith review00:22:14

E-collar raised from 12 to 30 mid-rep without announcing the level or explaining why to the owner.

Review flag · Keith/Adrianah to clear · score unchanged00:22:30

What happened:
E-collar used on reactivity in week 4 before other options were tried.
Trainer explanation:
none given
Why flagged:
Allowed, but not the first go-to — unclear if this was a deliberate adaptation.

Coaching feedback

One thing that worked, one thing to tighten.

Strengths

  • Pattern game set-up matched the playbook — capped by the safety flag.

Top coaching points

  1. 1. Homework unchanged from week 3 and not stated back.

    Why: The owner has to reproduce this at home without the trainer standing next to them.

    Try this: Run the Closing Ritual: "So that I know I explained it well, show me once on your own, then tell me your plan for this week."

Category evidence

Timestamped transcript evidence behind each score.

Setup & Check-in

3/5

Header given; last week's goal not revisited.

Method Accuracy & Safety

4/5

Pattern game set-up matched the playbook — capped by the safety flag.

Explaining the Why

2/5

No explanation for the level change.

Demo → Rehearse → Owner Reps

3/5

Owner hands-on, but no solo rep and no teach-back.

Live Coaching of the Owner

3/5

Cues were timely but praise was generic.

Close & Homework

2/5

Homework unchanged from week 3 and not stated back.

Professionalism & Client Experience

3/5

Unconditional timeline promise made.