Trainer coaching profile
Keith
Owner · with ICA since 2022-04-11 · Day Train, Hybrid
Coaching dimensions
Current rating with rolling weekly trend. Ratings describe trainer execution only.
- 4/5
Setup & Check-in
Consistently revisits the prior week's concern in the first five minutes.
- 4/5
Method Accuracy & Safety
Demo estimate for the new SOP v1.2 category.
- 4/5
Explaining the Why
Demo estimate for the new SOP v1.2 category.
- 4/5
Demo → Rehearse → Owner Reps
Teach-back step is present in 8 of the last 10 analyzed sessions.
- 4/5
Live Coaching of the Owner
Closing confidence question asked in every recorded session this month.
- 4/5
Close & Homework
Timelines are framed in weeks with a named milestone.
- 5/5
Professionalism & Client Experience
Reflects the client's own wording back before offering a plan.
Rolling trend, last five weeks
Coaching focus this week
Tighten homework volume on week 2 lessons
Two clients received five homework items in a single lesson. Cap at three and name the one that matters most before the next visit.
SOP: Homework Assignment v2.3
Missing recordings or closing notes
Gaps block scoring — they are not counted as low ratings.
- Open
Closing notes not submitted
2026-07-28
Evidence-backed wins
Published to the trainer as recognition, each tied to a transcript excerpt.
Turned a vague 'he's still wild' complaint into a measurable threshold plan.
“So what I hear is that the hardest moment is the doorway, not the walk itself. Let's measure success at the door this week.”
Opportunities to improve
Framed against a named standard, never as a ranking against peers.
Skipped the teach-back step when running behind schedule.
“We're a little over time, so just try the place command a few times tonight and I'll check in.”
Assigned client roster
3 active clients
Clients needing follow-up
- Tilly · Beatrice OkaforMonitor
Client confidence 2/5 at the first close; crate vocalizing still active.
Recent analyzed sessions
Every judgement links to its transcript excerpt, timestamp, AI confidence, and review status.
Demo dataSeeded for prototype review — no live client records.
Recall thread closed as resolved. Moved to bicycle and jogger proofing. Client confidence 4/5.
Setup & Check-in5/5Method Accuracy & Safety5/5Explaining the Why5/5Demo → Rehearse → Owner Reps5/5Live Coaching of the Owner4/5Close & Homework4/5Professionalism & Client Experience5/5Go-home lesson covering the overnight crate plan. Closing notes were not submitted after the session.
Setup & Check-in4/5Method Accuracy & Safety4/5Explaining the Why4/5Demo → Rehearse → Owner Reps4/5Live Coaching of the Owner4/5Close & Homework4/5Professionalism & Client Experience4/5Mat settle duration work. Session ran long and the teach-back step was skipped.
Setup & Check-in4/5Method Accuracy & Safety4/5Explaining the Why4/5Demo → Rehearse → Owner Reps3/5Live Coaching of the Owner4/5Close & Homework4/5Professionalism & Client Experience4/5Recall improving — client reports 4 of 5 successes on the long line. Distraction proofing introduced with a helper.
Setup & Check-in5/5Method Accuracy & Safety4/5Explaining the Why4/5Demo → Rehearse → Owner Reps4/5Live Coaching of the Owner3/5Close & Homework4/5Professionalism & Client Experience5/5Recall foundations on a 20 ft line. Client raised that recall fails with squirrel distraction; trainer reframed success at the doorway and set a measurable threshold.
Setup & Check-in4/5Method Accuracy & Safety4/5Explaining the Why4/5Demo → Rehearse → Owner Reps4/5Live Coaching of the Owner2/5Close & Homework4/5Professionalism & Client Experience5/5