2026-07-24 14:00 · 60 min · Week 3, lesson 3
Private Lesson
Delivered by Keith
Demo dataSeeded for prototype review — no live client records.
Session summary
Generated from the matched recording.
Mat settle duration work. Session ran long and the teach-back step was skipped.
Skills taught
Homework issued
- • Mat settle, three reps twice daily
- • Clear counters for two weeks
Client progress
Kept separate from trainer execution.
- Client confidence (self-reported)
- 4/5
- Closing standard
- Closing questions asked
- Owner concerns raised
- None raised.
Lesson score · SOP v1.2
7 categories, each 1–5 × weight, total /100. Things to watch are reported separately.
- Owner hands-on
- 45-55%
- Dog out at
- min 4
- Owner understanding risk
- medium
- Profanity count (not scored)
- 0
| Category | Score | Weight | Points |
|---|---|---|---|
| Setup & Check-in | 4/5 | ×2 | 8/10 |
| Method Accuracy & Safety | 4/5 | ×4 | 16/20 |
| Explaining the Why | 4/5 | ×3 | 12/15 |
| Demo → Rehearse → Owner Reps | 3/5 | ×4 | 12/20 |
| Live Coaching of the Owner | 4/5 | ×3 | 12/15 |
| Close & Homework | 4/5 | ×3 | 12/15 |
| Professionalism & Client Experience | 4/5 | ×1 | 4/5 |
ICA Teaching Loop
Things to watch
Informational coaching signals; they never cap the score.
Owner ran at least one rep with the trainer silent.
Only "make sense?" — no teach-back.
Owner restated the homework with reps and times per day.
Closing Ritual
Solo demo, recap & check, homework + support, owner feedback.
- Solo demoYes
- Homework + supportYes
- Lesson wrap-upYes
- Specific planYes
- Owner feedback (did well · watch for · dog tendencies)No
- Avoided "Good luck, see you next week"Yes
Flags & adaptations
Critical flags go to Keith review. Review flags go to Keith/Adrianah to clear and don't change the score.
No flags or adaptations on this lesson.
Coaching feedback
One thing that worked, one thing to tighten.
Strengths
- Counter surfing addressed with a management plus training plan.
Top coaching points
1. Explain, demonstrate, and practice present; no verification of understanding before homework.
Why: The owner has to reproduce this at home without the trainer standing next to them.
Try this: Run the Closing Ritual: "So that I know I explained it well, show me once on your own, then tell me your plan for this week."
Category evidence
Timestamped transcript evidence behind each score.
Setup & Check-in
4/5Counter surfing addressed with a management plus training plan.
“Management first: nothing on the counter for two weeks while we train the alternative.”
Method Accuracy & Safety
4/5Demo estimate — no category-specific evidence captured in this sample record.
Explaining the Why
4/5Demo estimate — no category-specific evidence captured in this sample record.
Demo → Rehearse → Owner Reps
3/5Explain, demonstrate, and practice present; no verification of understanding before homework.
“We're over time, so just try the place command a few times tonight.”
Live Coaching of the Owner
4/5Client reported 4/5.
“Four, the mat thing makes sense to me.”
Close & Homework
4/5Homework volume stated clearly.
“Three reps, twice a day. That's it — don't add more.”
Professionalism & Client Experience
4/5Client's frustration acknowledged without minimizing.
“It's embarrassing when we have people over.”