Internal tool — prototype with demo data. Not client facing.

Management viewMG

Trainer coaching profile

Vasili

Trainer I · with ICA since 2025-06-02 · Day Train, Hybrid

Execution scoring is separate from client difficulty

Coaching dimensions

Current rating with rolling weekly trend. Ratings describe trainer execution only.

  • Setup & Check-in

    Improving; now logs the concern in closing notes.

    3/5

  • Method Accuracy & Safety

    Demo estimate for the new SOP v1.2 category.

    3/5

  • Explaining the Why

    Demo estimate for the new SOP v1.2 category.

    3/5

  • Demo → Rehearse → Owner Reps

    Demonstration step present; client practice often under five minutes.

    3/5

  • Live Coaching of the Owner

    Closing confidence question missed in two sessions.

    3/5

  • Close & Homework

    Not enough evidence this period — only two analyzed sessions with closing audio.

    Not enough evidence

  • Professionalism & Client Experience

    Calm tone during a difficult safety conversation.

    4/5

Rolling trend, last five weeks

Coaching focus this week

Always record the closing questions

Two of five sessions ended without the three closing questions. Without them the client-confidence signal is unavailable and the session cannot be fully scored.

SOP: Session Closing Standard v2.0

Missing recordings or closing notes

Gaps block scoring — they are not counted as low ratings.

  • Closing questions not asked

    2026-07-30

    Open

  • Recording match needs review

    2026-08-03

    Open

Evidence-backed wins

Published to the trainer as recognition, each tied to a transcript excerpt.

  • Escalated a resource-guarding incident to management the same day.

    00:27:31TrainerAI 96%Approved
    “I want to stop here and bring our management team in before we go further with food bowl work.”
    View session

Opportunities to improve

Framed against a named standard, never as a ranking against peers.

  • Session ended without the three closing questions.

    00:38:10TrainerAI 69%Auto-published
    “Alright, that's time — I'll text you the notes.”
    View session

Assigned client roster

3 active clients

Client & dogProgramWeek / lessonStatusNext visit
BrunoTrent DoyleDay TrainW2 / L2Safety Review2026-08-05 08:30
ScoutKim AlvarezHybridW3 / L3Monitor2026-08-07 09:30
ArchieLena VogtPrivate LessonW1 / L1On Track2026-08-08 15:00

Clients needing follow-up

  • Bruno · Trent DoyleSafety Review

    Trainer documented stiffening and a growl near the food bowl. Program paused pending management plan.

  • Scout · Kim AlvarezMonitor

    Closing questions missing in one session, so confidence signal is incomplete.

Recent analyzed sessions

Every judgement links to its transcript excerpt, timestamp, AI confidence, and review status.

Demo dataSeeded for prototype review — no live client records.

  • Evaluation · Archie2026-08-03 · W1/L1Needs review61%Awaiting management approval

    Evaluation and goal setting. Recording match confidence is low: the recording began 41 minutes after the calendar start and the opening statement is missing.

  • Private Lesson · Scout2026-07-30 · W3/L3Auto-matched90%Auto-published

    Scent-driven pulling addressed with structured sniff breaks. Session ended without the three closing questions.

    Setup & Check-in3/5Method Accuracy & Safety4/5Explaining the Why3/5Demo → Rehearse → Owner Reps4/5Live Coaching of the Owner4/5Close & Homework2/5Professionalism & Client Experience4/5
  • Drop-Off Notes · Bruno2026-07-27 · W2/L2Auto-matched91%Approved

    Trainer observed stiffening and a low growl near the food bowl, stopped the session, and escalated to management the same day. Safety review opened.